Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy. We partner with traditional Italian artisans to ensure the highest quality of craftsmanship and authentic sartorial heritage.
How long does international shipping take?
We offer worldwide shipping via express couriers. Delivery typically takes 2-4 business days for Europe and 3-5 business days for the rest of the world, depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that personalized or altered garments cannot be returned.
How do I determine the correct size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As our cuts are generally 'Slim Fit' in the Italian tradition, we recommend comparing the measurements to a garment you already own.
Are customs duties included in the price?
For orders within the European Union, taxes are included. For international orders outside the EU, customers are responsible for any applicable import duties and taxes collected by their local customs office.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secured through encrypted payment gateways.